Getting started is simple. Sign up for a plan, complete a short onboarding call with our team, and we'll build your custom call script (if needed). From there, forward your business number to us and we're live — typically within 24 hours.

Never. All CallTegic plans are month-to-month. You can upgrade, downgrade, or cancel at any time.

During onboarding, we work with you to build a custom call script tailored to your business. Your receptionists learn your brand, your services, and exactly how you want calls handled — so every caller feels like they reached your real office.

Our receptionists answer in your company name and follow your script, so the experience feels completely in-house. Most callers have no idea they're speaking with an outsourced team.

If you exceed your monthly minutes, additional usage is billed at $2.50 per minute. You'll always be notified before any overages apply.

Absolutely. Every CallTegic receptionist is U.S.-based. No offshore agents, no language barriers — just professional, clear communication every time.

There is a one-time setup fee of $50, which covers your custom script build, onboarding, and account configuration.

Minutes are calculated from the moment our receptionist answers your call to the moment it ends. Short calls under 30 seconds (such as wrong numbers or hang-ups) are not counted.

Yes, you can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect at the start of your next billing cycle.

Yes. Our receptionists can schedule appointments directly into your calendar using tools like Google Calendar, Calendly, and more — based on the availability you set.

Our receptionists are available 7 days a week, from 8am to 8pm EST, including weekends and holidays.

Outside of our coverage window, calls can be directed to a voicemail box or a custom after-hours greeting — so callers always hear a professional message, never a dead line.